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FireFlyz | 59
Challenges come in various forms.
With most airlines currently engaged in a
price war, it is important for Firefly to keep
its pricing competitive while offering top
notch services. As the Head of Revenue
Management, Norhayati is always on her
toes to make sure that all the different
factors are taken into consideration before
implementing a price.
Born and bred in Kuala Lumpur, she
holds a Degree in Mass Communication
Studies, majoring in Broadcasting from
UiTM, Shah Alam. Her career in the airline
industry took off (no pun intended) after
she accepted her first offer to work for an
airline company. She enjoyed it so much
that her initial ambition to become a
reporter flew out of the window.
Holding one of the key positions in
Fireflymeansworking extra long hours but
Norhayati always believes in getting her
priorities straight. “If you truly prioritise
something, you will make time for it. Be it
relationships, friendships or anything else.
You will always have time for something
if you make the time. On weekends, I will
have lunch or dinner with my family.
Watching movies or window shopping
is a must.”
With the gang
Off I go!