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What isthemostchallengingpartofyour job?
The most challenging part of my job is
the leading of the auditing process, which
comprise all sections and departments within
Flight Operations, as well as ultimately being
responsible for all phases of the audit.
How do you manage to achieve a work- life
balance?
I set time aside for myself, block out a time
period for me to relax. It can even be as
simple as not checking work emails when I
am at home.
If youwerenot theQualityAssuranceExecu-
tive, Flight Operations for Firefly, what would
youprobablybe?
I would probably be an artist or a painter.
Do you have any parting words of wisdom
to share for those who wish to work in your
industry?
Work hard, learn as much as you can but
never lose sight of having time off for yourself.
HaveyoutravelledtoanyFireflydestinations?
Dosharewithusoneofyourmemorabletravel
experienceeitherwith friends or family.
I have travelled to Firefly Destinations during
DCA Surveillance audit (both domestic and
international stations) but for holiday only
to Koh Samui & Langkawi with friends and
family.That was good fun.
Whatwereyoudoingprior tobeingappointeda
QualityAssuranceExecutive,FlightOperations?
Previously I was appointed as a Crewing Officer
at KLIA B737 operations, was then promoted
to the Quality Assurance Department as a
Quality Assurance officer and am now Quality
Assurance Executive.
Howmuchhasyourpreviousexperiencehelped
you inyour current role?
My previous experience as a Quality Assurance
Officer has helped me to understand more
about the Quality Assurance Department and
its workings.
What is a typical day for a Quality Assurance
Executive, FlightOperations likeyou?
Every day offers something newand interesting.
What doyou like themost about your job?
The good part about being an auditor is that I
am constantly learning. Every audit provides
new situations and challenges. Legislation and
regulations change too, so it seldom gets to be
a boring situation.
Zarina posing with
fellow colleagues
on a Firefly plane
Zarina in holiday mode
The stairway to success