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Firefly News

Firefly Celebrated Its 10th Anniversary Frequent

With Value-Added Services Flyer

MAY 2017
pril marked a very special month in the history of Firefly as ThAnk You
the 100% Malaysian airline celebrated 10 long years of excel-
lence in Malaysia, a celebration that included staff, manage-
ment, esteemed passengers, suppliers, industry stakeholders,
Afamily and friends. Nambee Ashvin Nambiar
“Being able to celebrate 10 exciting years is first and foremost a credit to Assistant Manager, S P Setia
Firefly’s 16,100,000 passengers who have flown with us to date and also to our Foundation
800 team members who are focused on providing the absolute best service
that we can everyday,” said Firefly CEO, Ignatius Ong. How often do you fly Firefly?
Firefly has helped passengers from all walks of life to discover the path to Approximately 2-3 time a month
a hassle-free journey to their amazing destinations such as Pulau Pinang,
Langkawi, Johor Bahru, Singapore, Phuket, Banda Aceh and many more. Every What are your most frequent
journey speaks a thousand words as Firefly flies everybody closer to their routes?
families and loved ones. Subang - Johor / Subang - Penang
In a continued commitment towards delivering value-added solutions,
Firefly had introduced many exciting services such as the much sought-after Why do you fly these routes?
FY e-wallet, which is a cashless convenience that gives customers a BONUS Personal and work related travels
amount and also allows to purchase tickets anytime without having to worry
about unsuccessful transactions when utilising debit cards or credit cards and Why do you choose to fly Firefly?
the collaboration with Grab Malaysia, where passengers who purchase return Great timing, friendly cabin crew
flight tickets with Firefly originating from Subang Skypark get a FREE unique and multiple flight choices.
Grab voucher code valued at RM10 which can be redeemed by booking a ride
via the Grab App for rides to Subang Skypark Terminal.
The true Malaysian airline also encourages the public to Get in Style with all
the latest Firefly merchandise and Samsung gadgets - which are fully war-
rantied by the manufacturer and sold at a great price - at its newly launched
online store.
Ong said: “With the economy being sour, this is the best time for you to take
advantage of all the mind-blowing value added services and amenities that
we have to offer such as complimentary refreshments, fast and easy boarding,
20KGs baggage allowance, FlyPremier, web check-in and the convenient city
airport.”
“We can’t just keep asking; we need to give as well. And there is no better joy
then constantly exceeding customer expectations, always going the extra
mile and pushing the boundaries. It is our desire to deliver an amazing
experience – making every journey more enjoyable and helping you
achieve your personal travel aspirations. Firefly is an amazing Malay-
sian organisation that is focused on giving you a wonderful flying
experience. You will like our friendly cabin crew as they will take good
care of you always,” said a beaming Ong.
“All of us at Firefly would like to shout out a huge THANK YOU
for the 10 years of giving us the pleasure to bring you closer to your
loved ones, your meetings, your honeymoons, and ultimately,
your destinations. We are very much honoured and humbled to
be your true, 100% Malaysian airline. Do stay tuned to our BIG
10th Anniversary video, being released soon”, added Ong.
From a Malaysian to all Malaysians. Thank you for being with us!

FireFlyz ~ 11